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SunsetMay · Customer Care
Frequently Asked Questions
Everything you need to know about ordering, delivery, payments and returns at SunsetMay.
How do I place an order?
Simply choose your preferred colour and size, then select “Add to cart”. Once you are ready, proceed to checkout and enter your delivery and payment details.
Please make sure your delivery address and order details are correct before completing your purchase.
Do you deliver across Australia?
Yes. SunsetMay delivers to customers across Australia. Your available delivery options will be shown at checkout.
How long will my order take to arrive?
Orders typically arrive within 5–10 business days. Delivery times may vary slightly depending on your location and local delivery conditions.
What payment methods do you accept?
We accept major credit and debit cards, including Visa, Mastercard and American Express, as well as any additional payment options displayed at checkout.
Payments are processed securely through our encrypted checkout.
What if I want to return my order?
No worries. You have 14 days from the date you receive your order to request a return.
Simply email us at hello@sunsetmay.com with your order details and our customer care team will guide you through the return process.
Still have a question? Our customer care team is here to help.
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